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Privacy policy

March 11, 2019

This Privacy Policy describes how Herb-Pharma, and its subsidiaries and affiliates handle personal data we collect online (e.g., through our websites) and offline (e.g., through customer support channels, our retail locations, and in-person promotional activities). This Privacy Policy explains the types of personal data we collect and process, how we may use and share the data, and the choices that are available to you with respect to our handling of your data.

The informations we collect

Informations you give us:

We collect the information you provide directly to us, such as when you open an account, place an order, ask to receive emails, or interact with us on social media. The types of personal data we may collect directly from you include:
• Contact information, such as your name, email address, mailing address, and phone number;
• Account information, such as your username and password;
• Billing information, such as credit card details and billing address;
• Optional information you may choose to provide, such as your date of birth, gender
• Any other information you choose to provide

We collect information about your use of the Services, such as the products you buy or express interest in

Information we collect from other sources
When you access the Services through a social network, we collect information from the social network in accordance with your settings on the social network. If you interact with us on social media, we will collect information about those interactions. The information we may collect includes your name, picture, and email address. We may also collect information about you from third parties, including mailing list providers and publicly available sources, or friends that refer you to Glossier.

Information we collect by automated means
When you visit our sites, we collect certain information automatically. To collect this information, we may use cookies, web beacons, and similar technologies. A “cookie” is a text file that websites send to a visitor‘s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. We may also collect information about your online activities over time and across third-party websites. The information we collect automatically may include: URLs that refer visitors to our websites;
• Search terms used to reach our websites;
• Details about the devices that are used to access our websites (such as IP address, browser information, device information, and operating system information);
• Details about your interaction with our websites (such as the date, time, length of stay, and specific pages accessed during your visits to our websites, and which emails you may have opened); and
• Usage information (such as the number and frequency of visitors to our websites).
We may associate this information with your Gyntima account if you have one, the device you use to connect to our Services, or email or social media accounts that you use to engage with Gyntima.

Advertising and Analytics Services provided by third parties
We may allow others to provide analytics services and serve advertisements on our behalf across the internet and in mobile applications. These entities may use cookies, web beacons, and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by Herb-Pharma and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for interest-based advertising purposes, please visit Interactive Digital Advertising Alliance.

Cookies
We use cookies to collect information and store your online preferences. Cookies are small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page.
We use the following categories of cookies on our Website
◦ Necessary cookies: These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for such as remembering your login details or shopping basket items cannot be provided.
◦ Performance cookies: These cookies collect anonymous information on how you use our Website. For example, we use Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies does not show personal details from which your individual identity can be established. You may opt in to these cookies using your browser settings but it may affect the performance of our Website.
◦ Functionality cookies: These cookies remember choices you make such as the country you visit our website from, language and search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. You may opt in to these cookies using your browser settings but it may affect the functionality of our Website.
◦ Advertising cookies: These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed by third party advertising networks. They remember the websites you visit and that information is shared with other parties such as advertisers. For example, we use third party companies to provide you with more personalised adverts when visiting other websites. You may opt-in to these cookies using your browser settings.
◦ Social media cookies: These cookies allow you to share what you’ve been doing on the website on social media such as Facebook and Twitter. Please refer to the respective privacy policies for how their cookies work.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your Internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at aboutcookies.org.uk/. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website.
You can withdraw your consent to these cookies at any time through the following options:
◦ Google Analytics cookies across all websites, please visit Google Analytics Opt-out Browser Add-on;
◦ other third party cookies relating to behavioural advertising, please go to youronlinechoices.eu.
◦ any other type of cookies, you can clean the cookies through your browser settings.

How do we use the personal data we collect
We may use the information we collect to deliver the products you request, to maintain and customize your account and our interactions with you, and to provide, maintain, and improve our Services. We also use the information we collect to:
• Communicate with you about our Services, including to tell you about products and services that may be of interest to you;
• Respond to your requests, inquiries, comments, and suggestions;
• Facilitate your engagement with the Services, including to enable you to post comments and reviews;
• Offer contests, sweepstakes, or other promotions;
• Conduct or administer surveys and other market research; and
• Protect against, identify, investigate, and respond to fraud or other illegal activity.

Transfers of your personal data

We may share the information we collect:
• With service providers that perform services on our behalf, such as those that provide shipment and payment services, customer service, and marketing support;
• With select partners as a part of co-sponsored promotions;
• To comply with a legal or regulatory obligation, protect and defend Gyntima’s rights or property, protect the safety of our customers and website users or the public, and protect against legal liability;
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
• With your consent and at your direction.

What are your rights and choices

• You may review, update, or modify your account information, including profile and contact information, at any time by logging into your Gyntima account. You may delete your Gyntima account by emailing info@fytobiotech.uk
• Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our websites.
• You have the right to access personal data we hold about you and to ask that your personal data be corrected, updated, or erased. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, you may contact us indicated below. If you have a Gyntima account, you may also review, update, and delete certain personal data by logging into your account.

Contacting Gyntima

If you have questions or concerns regarding this Privacy Policy, or would like to update your preferences or information we have about you, please contact us at the information provided below. We will take reasonable steps to respond to your request.

Herb-Pharma AG, Kirchgasse 3, 8001 Zurich, Switzerland, You may contact us at the following address:Herb-Pharma AG, Kirchgasse 3, 8001 Zurich, Switzerland, or at the following email address: swiss@herb-pharma.com
In the United Kingdom: info@fytobiotech.uk
Fyto Biotech Ltd., 26 Coverdale road, W12 8JL, London, UK